Terms & Conditions – Appia Luffa
Last updated: August 24 2026
1. Company Identification
This website, www.commpa.it, is operated by Importation et Exportation Annabi Inc., also known as Groupe AnnaB, a company registered in Quebec, Canada. The trading brand is Appia Luffa.
2. Acceptance of Terms
By using our site and placing an order, you agree to these terms and conditions. Please read them carefully.
3. Orders & Order Confirmation
– Once your order is confirmed, you will receive a confirmation email.
– We reserve the right to cancel any order in the case of suspected fraud, pricing errors, stock issues, or any other reason.
4. Pricing & Payments
– Prices are in Canadian dollars (CAD), unless otherwise stated.
– Payment is processed securely (credit card, PayPal, etc.).
– Your account is charged when your order ships.
5. Shipping & Fees
– We offer worldwide shipping.
– Free shipping to Canada and the
U.S. for orders over 75 $ CAD.
– Shipping costs and delivery time are provided during checkout.
– Customs duties and import taxes are the responsibility of the customer.
6. Returns & Cancellation Policy
– You have 30 days to cancel your order without reason.
– Items must be returned unused and in original packaging.
– Return shipping is covered by us if the item is defective or not as described; otherwise, the customer is responsible.
– Refunds will be processed via the original payment method.
7. Satisfaction Guarantee
At Appia Luffa, your satisfaction matters. If a product doesn’t meet your expectations, contact us — we’ll make it right with an exchange, credit, or refund.
8. Intellectual Property
– All site content (texts, images, videos, logos, etc.) is owned by Appia Luffa.
– Unauthorized use or reproduction is prohibited.
9. Liability
– Products are intended for external cosmetic use only.
– Appia Luffa isn’t liable for misuse or unforeseen individual reactions.
– Liability, where applicable, is limited to the order amount.
10. Changes to Terms
We may update these Terms at any time. The Terms in effect at the time of ordering apply. For significant changes, we will notify customers.
11. Governing Law
These Terms are governed by the laws of the Province of Quebec, Canada. Disputes are subject to the exclusive jurisdiction of courts there.
12. Contact Information
For any questions about these Terms, please contact us at:
– Email: [email protected]